The Centre provides the 40-hour General Mediator Training Course to people from different industries who intend to become professional mediators, and to those who wish to enhance personal abilities. It has more than 20 years of experience in organising such courses, and is the major institution providing such courses with a market share of over 60%. It has co-organised more than 250 sessions of General Mediator Training Course with many colleges and professional bodies, such as the School of Continuing and Professional Studies of the Chinese University of Hong Kong, the Lingnan Institute of Further Education, the Hong Kong Polytechnic University School of Professional Education and Executive Development and St. James' Settlement. Over the years, approximately 20,000 participants were trained.